This is a great opportunity for someone with industry experience to join an office as part of the Allen Lund Company that has been around for 40 years! The ideal candidate is someone with a background in transportation brokerage, who is looking to expand their existing customer portfolio.
As a Transportation Broker, you will be responsible for developing relationships with customers and arranging freight transportation to meet their needs. The most successful freight brokers are comfortable working in a fast paced environment and have exceptional problem solving and organizational skills.
Compensation includes a base salary plus quarterly bonuses. There is additional earning potential for seeking out new customers and bringing in new business making the earning potential unlimited!
As an Allen Lund Company employee, you are one of our greatest assets. To that end, we offer you and your family a comprehensive benefits program. At no cost to the employee, ALC provides medical, dental and vision coverage. Additionally, we offer a generous 401K plan, matching $.40 for every $1.00 you invest up to 15% of your annual compensation.
Customer Acquisition and Development
· Contacting new customers
· Customer acquisitions
· Developing and increasing profitable volume with existing and newly acquired shippers
· Building relationships with developing accounts
· Using strong relationships to understand customer’s business, better qualifying them to identify and solve the customer’s problems
· Delivering exceptional customer service
· Uphold the company standard following the company principles of Customer, Company, Office
Carrier Acquisition and Development
· Contacting and building relationships with carriers
· Increasing capacity for specific projects and lanes
· Increasing the overall capacity for the office and company
· Uphold the company standard following the company principles of Customer, Company, Office
Branch Operations
Daily operations of accounts in the office. This includes:
· Building loads
· Setting up carriers
· Updating/check calls
· Scheduling pickup and delivery appointments
· Updating customer systems
· Updating customers with critical information, etc.
Requirements:
· Self-motivated, enthusiastic team player who excels in a fast-paced environment
. Bachelors Degree
· Minimum of 1 year experience in customer service/sales in a transportation environment
· Excellent and effective communication skills (both verbal and written)
· Strong customer service orientation and excellent work ethic
· Ability to quickly process information and make decisions
· Effective negotiation and problem solving skills, and ability to handle conflict
· General computer skills- proficiency with MS Office