About the ALC Houston office

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You will be responsible for developing relationships with customers and arranging freight transportation to meet their needs. The most successful Account Coordinator’s are comfortable working in a fast paced environment and have exceptional problem solving and organizational skills.

  • Responsibilities & Duties:
  • Account Management & Development
  • Responsible to develop and increase profitable volume with existing and newly acquired customers
  • Use strong relationships to understand customers’ business in order to provide solutions
  • Track and update shipment status to customers
  • Tactful and intelligent negotiation of rates and services.
  • Provide excellent customer service internally and externally
  • Branch Operations:
  • Build loads, schedule pickup and delivery appointments, update customers with critical information, update/check calls
  • Leverage all modes and services- Dry Van, Refrigerated, Flatbed and LTL.
  • Requirements:
  • Self-motivated, enthusiastic team player who excels in a fast-paced environment
  • Minimum of 2 year Account Management experience in a transportation environment
  • Excellent and effective communication skills (both verbal and written)
  • Strong customer service orientation and excellent work ethic
  • Ability to quickly process information and make decisions
  • Effective negotiation and problem solving skills, and ability to handle conflict
  • General computer skills- proficiency with MS Office