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Full-time Drayage Specialist

Customer Acquisition and Development

  • Transportation Brokers in Training may be involved in:
  • Contacting new customers
  • Customer acquisitions
  • Developing and increasing profitable volume with existing and newly acquired shippers
  • Building relationships with developing accounts
  • Using strong relationships to understand customer’s business, better qualifying them to identify and solve the customer’s problems
  • Delivering exceptional customer service
  • Rely on mentors and management for direction
  • Uphold the company standard following the company principles of Customer, Company, Office

 

Carrier Acquisition and Development

Transportation Brokers in Training may be involved in:

  • Contacting and building relationships with carriers
  • Increasing capacity for specific projects and lanes
  • Increasing the overall capacity for the office and company
  • Rely on mentors and management for direction
  • Uphold the company standard following the company principles of Customer, Company, Office

 

 Branch Operations

Transportation Brokers in Training may be actively involved in:

  • Daily operations of accounts in the office. This includes:
  • building loads
  • setting up carriers
  • updating/check calls
  • scheduling pickup and delivery appointments
  • updating customer systems
  • updating customers with critical information, etc.

 

Transportation Brokers in Training assist and support the office to ensure that the standards, policies, and procedures are being upheld.