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Customer Acquisition and Development
- Transportation Brokers in Training may be involved in:
- Contacting new customers
- Customer acquisitions
- Developing and increasing profitable volume with existing and newly acquired shippers
- Building relationships with developing accounts
- Using strong relationships to understand customer’s business, better qualifying them to identify and solve the customer’s problems
- Delivering exceptional customer service
- Rely on mentors and management for direction
- Uphold the company standard following the company principles of Customer, Company, Office
Carrier Acquisition and Development
Transportation Brokers in Training may be involved in:
- Contacting and building relationships with carriers
- Increasing capacity for specific projects and lanes
- Increasing the overall capacity for the office and company
- Rely on mentors and management for direction
- Uphold the company standard following the company principles of Customer, Company, Office
Branch Operations
Transportation Brokers in Training may be actively involved in:
- Daily operations of accounts in the office. This includes:
- building loads
- setting up carriers
- updating/check calls
- scheduling pickup and delivery appointments
- updating customer systems
- updating customers with critical information, etc.
Transportation Brokers in Training assist and support the office to ensure that the standards, policies, and procedures are being upheld.
Allen Lund Company News 